TFP aims for OneCall mobile fintech product to “settle all”


“OneCALL, Settle All” – that’s the tagline of TFP Solutions Berhad’s mobile fintech simcard which incorporates mobile services and, in the near future, e-Wallet and remittance.

According to TFP marketing operations assistant manager Muhammad Azwan bin Zulklifi, “OneCALL was created with the aim of settling most consumers’ hassles”.

“Our subscribers experience wide coverage and attractive package plans and, very soon, they would also be able to enjoy ‘bags of goodies’ with treats and perks by using our e-Wallet with the ability to remit money anytime, anywhere,” said Azwan.

These benefits stem from a co-branding agreement TFP inked with Tune Talk earlier this year.

Azwan explained that OneCALL would be particularly useful to the “Un-banked” population (people without bank accounts) throughout Malaysia.

“This community holds great potential for OneCALL. From our estimates, some two million Malaysians, representing 8% of the country’s 24 million adults, do not have any bank account,” said Azwan, adding that some 66% of foreign workers also do not have banking facilities.

He further estimated that, from the market size perspective, there are nine million people living in rural areas and that 40% of Malaysia’s 32 million population falls within the B40 group. On foreign workers, studies done by the Group indicated some 2 million Bangladeshis, a million Indonesians and 800,000 Nepalese currently residing throughout Malaysia.

In addition, OneCALL subscribers would also enjoy Tune Talk’s mobile services such as approved voice, sms and/or data plan(s) together with various benefits such as Tune Talk Big Points, flight redemptions and travel promotions with AirAsia, reward programmes from Tune Talk’s partners, as well as personal insurance (Terms and conditions may apply to all these benefits).


OneCALL also complements TFP’s business management solutions.

Azwan explained that for plantation, construction, mining and manufacturing companies and even restaurants dependent on foreign labour, TFP is able to incorporate its human resources management (HRM) and payroll system with eWallet into OneCALL.

“Our HRM and payroll solutions are already well-known for various functions such as scheduling of workers schedule, online leave system, claims management and issuing payroll statements,” he said. “By integrating OneCALL into our existing solutions, we aim to develop an e-wallet which will allow enterprises to directly deposit salaries to their employees’ e-wallets.”

TFP is also aiming to integrate OneCALL into its existing campus management systems.

“With OneCALL, students will also be able to make use of campus e-wallet to perform cashless payment for any on-campus purchase,” said Azwan. “We have this vision of cashless schools and learning institutions eventually emerging throughout the country.”