SAP Malaysia

SAP Malaysia New HR Work Model Targets Flexibility

Business

Having celebrated its 30th anniversary in the country in March, SAP Malaysia continues to introduce innovative workplace practices to help further position itself as one of the industry’s employers of choice.

“At SAP Malaysia, as with elsewhere in the world where SAP is represented, we are constantly thinking of ways to continuously position ourselves as an employer of choice, and this includes an employee-centred human resources (HR) work model focused on flexibility,” said SAP Malaysia managing director Hong Kok Cheong (pic above).


Prior to the pandemic, SAP Malaysia was one of the companies recognised by the Malaysian Institute of Human Resources Management with the ‘Best Employer Brand Award’ for its ongoing efforts to attract, retain and develop talent. This achievement follows on from SAP having been named one of Asia’s Best Multinational Workplaces in 2018 by the Great Place to Work (GPTW) Institute.

The company’s latest human resources initiative is a forward-thinking employee-centred approach called the “Pledge to Flex” work model, which aims to make a 100% flexible and trust-based workplace the norm with flexible work schedules and workplaces that prioritise inclusivity and sustainability.

Workforce well-being and workplace have never been more important, therefore, SAP Malaysia’s new office, located at MidValley Kuala Lumpur, was designed to accommodate new flexible working practices and better serve its wide-spread customer base.

“As we go on to the recovery phase of this pandemic, SAP is striving to push boundaries in talent recruitment and retention by utilising a data-driven approach in our HR strategy,” said Hong.

“Listening to employee feedback and valuing trust, flexibility, and inclusivity are key factors in adapting HR practices to be more resilient as the company and industry face unprecedented changes in the business environment.”

Technology as centrepiece for flexible work approach

He added that technology is the centrepiece of this flexible work approach, using software such as Qualtrics to understand employee feedback and SAP SuccessFactors to create better employee experiences. HR operations also leverage cloud platforms to achieve operations, cost efficiency and delivery of quality services.

The combination of intelligent technology, flexible work environment and policies are aimed at improving creativity and collaboration while embracing diversity, fostering a strong community culture, and enhancing focused teamwork.

This approach is also adopted by other visionary companies in Malaysia and worldwide, such as Bank Islam Malaysia Berhad having implemented SuccessFactors to help take human capital management to higher levels.

Hong concluded by saying that the integration of cloud technology with the new trust-based ‘Pledge to Flex’ work model is targeted at redefining the concept of a workplace into one that is truly flexible, inclusive, and responsive to the needs of the Malaysian workforce.

“By investing in digital solutions to transform work environments across the company where people can thrive, we hope to create the blueprint for how agile teams can work seamlessly and efficiently in ways that will result in sustainable growth.”

The employee-centred initiative is just one of the latest examples of organisational integrity that SAP lives out in fulfilling its mission of helping the world run better and improving people’s lives.

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