According to research from SAP Concur, nearly 9 in 10 Malaysian female business travellers have suffered harassment while travelling, and more than 7 in 10 have changed their plans because of safety concerns.
In addition, more than 88% of Malaysian female business travellers have experienced some sort of harassment or mistreatment while travelling. Women are asked if they’re travelling with their husband (62%), ignored by service workers (48%), or cat-called on the job (28%).
The research also found that up to 57% of Malaysian business travellers believe their companies lag behind when it comes to adopting the latest technologies to make business travel easier.
What’s surprising is that an overwhelming majority (87%) are willing to share personal information to improve their business travel experience – an impressive number in an age of data privacy concerns. On top of that, 47% of Malaysian business travellers feel the most stress before a trip when they’re planning, booking, and organising travel.
Meanwhile, upon their return, 18% of Malaysian business travellers say they would rather have a cavity filled at the dentist than complete an expense report!
“Societal issues and employee experiences are increasingly impacting the way we travel. With these shifts come new expectations from travelling employees that shouldn’t go unnoticed,” said SAP Concur’s managing director for Southeast Asia, Laura Houldsworth (pic above).
“While companies continue to try and maximise traveller satisfaction, the reality is that employees are hungry for more empathy, guidance, and better technology, as they run into both common frustrations and unique individual concerns, leaving room for improvement among organisations of all sizes.”
“An equal world is an enabled world. That’s the theme of this year’s International Women’s Day,” said Laura.
Sunday, 8 March, is International Women’s Day 2020.
“At SAP Concur, we believe employers need to work harder to better enable women, and other business travelers, to stay safe and feel confident on the road,” said Laura.
“Employers can do this through better training, technology, and other resources. For example, there are apps that can help travelers understand the safety levels of hotel locations and resources to identify developing dangers to travelers. We encourage executives, corporate travel managers, and employees to visit concur.com/traveltips for more information.”
SAP Concur is the world’s leading brand for travel, expense, and invoice management solutions.
Meanwhile, Helen Selvanathan representing the SAP Business Women’s Network said: “At SAP Malaysia we believe, respect and have employees encouraging programmes to promote equal opportunities for all levels of our workforce.”
She added that the company constantly hosts “SAP Talk”, “Coffee Corners”, employee surveys and open discussions across various levels to provide our employees with a platform to voice out feedback, opinions and constructive comments.