HP Inc, an American multinational information technology company, has announced support to government bodies, businesses and communities in Malaysia as the nation embarks on the road to recovery from the recent pandemic.
The support from HP Malaysia includes personal protective equipment (PPE), 3D printed face-mask adjuster, and HP product donations.
HP Malaysia’s employee and HP Foundation donations, together with enhanced customer support capabilities and remote working and learning initiatives, as well as customer and partner reliefs efforts are focused on supporting and motivating Malaysian government bodies, businesses and communities as they continue adapting to thrive in the new normal while prioritizing their health and safety.
“As a trusted global technology brand with a local soul that prioritizes the well-being of our people, customers, partners and communities, it’s our responsibility to go above and beyond our usual business parameters to support Malaysia’s future as we adapt to thrive in this new normal.
“I believe that the resources, reliefs, capabilities and technology tools that we’ve put in place will benefit many Malaysians as they rally to keep working, keep learning and keep going for a better future together,” HP Malaysia managing director Fayza Mohamed Amin said.
In supporting Malaysians as they learn, earn and work from home, HP Malaysia launched several initiatives including a product donations, customer and partner reliefs as well as remote working and learning initiatives.
HP Malaysia collaborated with Teach For Malaysia to donate 60 HP 14 laptops to low-income families with school children through its #iMovewithHP campaign.
HP Malaysia also launched two free platforms with creative print learning projects – HP Little Makers – a series of fun, educational printed challenges based on science, technology, engineering, and mathematics, and HP Print, Play & Learn – enjoyable craft projects for parents to do with their young children at home.
To support local businesses, HP Malaysia launched HP for Business, a local initiative dedicated to equipping small and medium business (SMB) owners with knowledge, expertise and skills to ensure their business can adapt to thrive in the new normal.
To address potential cybersecurity risks and customer support issues for those working or learning from home, HP users can access free customer webinars to help set up home offices securely together with HP Sure Click Pro free of charge through September 30, 2020.
HP Malaysia has also introduced a limited period-free remote helpdesk support service to help HP SMB users and consumers address their operational issues.
In addition, HP Malaysia also announced Covid-19 relief initiatives for customers and partners. This includes financing and leasing options for customers from HP’s Integrated Financial Solutions group, relaxed compensation models, and extended deadlines for submission of proof of performance for partners.
To help optimize revenue and future-proof Malaysian business, HP University also offers online, on-demand learning options across a variety of topics including sales skills education, product training, and certifications.
HP Foundation has contributed RM2.17 million to Mercy Malaysia’s COVID-19 Strategic Preparedness and Response Plan.
The donation will be used to pilot targeted mass COVID-19 testing programmes targeted at high risk and vulnerable communities nationwide including rural populations and newly identified clusters. Funds will also be used to provide PPE supplies for frontline healthcare workers and hospitals responding to COVID-19 and the provision of mental health and psychosocial support (MHPSS).
The HP Foundation will also match donations from HP Malaysia employees to their communities while the budget lasts, with any contributions received going to local Malaysian beneficiaries.